Business English Activities

23 comprehensive activities to master professional communication

#8
Intermediate to Advanced Professional Communication
Cross-Cultural Communication

Students develop awareness of cultural differences in business communication and practice adapting their styl…

60–90 min 3 sub-activities
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#10
Pre-Intermediate to Intermediate Professional Communication
Business Telephone and Video Calls

Students practice telephone and video call etiquette including opening, clarifying, summarising, and closing …

60–90 min 3 sub-activities
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#13
Intermediate to Advanced Professional Communication
Networking and Small Talk

Students develop confidence in initiating and maintaining professional small talk, introducing themselves, an…

60–75 min 3 sub-activities
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#14
Intermediate to Advanced Professional Communication
Handling Complaints and Conflict Resolution

Students learn to handle customer or colleague complaints professionally, using empathy, problem-solving lang…

75–90 min 3 sub-activities
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#20
Intermediate to Advanced Professional Communication
Project Status Update and Reporting

Students practice delivering clear, structured project status updates using appropriate language for reportin…

60–90 min 3 sub-activities
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