Business English Activities
23 comprehensive activities to master professional communication
#8
Cross-Cultural Communication
Students develop awareness of cultural differences in business communication and practice adapting their styl…
60–90 min
3 sub-activities
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#10
Business Telephone and Video Calls
Students practice telephone and video call etiquette including opening, clarifying, summarising, and closing …
60–90 min
3 sub-activities
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#13
Networking and Small Talk
Students develop confidence in initiating and maintaining professional small talk, introducing themselves, an…
60–75 min
3 sub-activities
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#14
Handling Complaints and Conflict Resolution
Students learn to handle customer or colleague complaints professionally, using empathy, problem-solving lang…
75–90 min
3 sub-activities
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#20
Project Status Update and Reporting
Students practice delivering clear, structured project status updates using appropriate language for reportin…
60–90 min
3 sub-activities
Start Activity