Activity 12

Business Correspondence: Letters and Memos

Students master the conventions of formal business letters and internal memos, including layout, tone, and purpose-specific structures.

Pre-Intermediate to Intermediate 60–90 min 3 Sub-Activities

Sub-Activities

1
Format and Convention Study
Not Started 1 Exercise

Compare business letter format with memo format. Students identify differences in tone, audience, and purpose.

2
Purpose-Driven Drafting
Not Started 1 Exercise

Students write a formal letter to a client and a memo to staff, emphasising appropriate register shifts.

3
Error Detection and Revision
Not Started 1 Exercise

Students identify and correct deliberate errors in format, tone, and grammar in sample correspondence.

Financial Literacy and R… Networking and Small Talk
Materials
  • Letter
  • And
  • Memo
  • Templates,
  • Sample
  • Correspondence,
Assessment
Peer evaluation rubrics
Instructor observation
Interactive exercises
Self-reflection